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Duties of a security guard

Posted by Arnold Smith on Tuesday, January 3, 2023 Under: Security Guards
What does a security guard do?

A trained security guard has many responsibilities from reporting to patrolling, depending on the type of event or location.

 

Customer Contact

Security guards can often be the first person a customer sees when they enter a shop. A pleasant interaction between customer and security guard can not only put a smile on their face, but it also gives a good impression of a business as a whole. They also double up as receptionists, often helping direct visitors to the required areas of a premises.

Patrols

Security guards are often required to patrol the perimeter of a premises to ensure that everything is in order. They may do this on foot or they may do it by car, depending on the size of the premises. They may catch an intruder in the act, but even if they don’t, just the sight of a guard patrol serves as a very effective deterrent for anyone considering trying to gain illicit access.



Reassurance

The presence of a security guard, whether that’s in a shop, a bar or at an event can help reassure visitors and staff. Through knowing that there’s a trained, responsible person on hand at all times, people can relax and enjoy their time in the venue. For this reason, it’s very important that security guards are visible at all times.

Reporting

In the event of an incident, the security guard is, of course, expected to diffuse and deal with the situation in an appropriate manner. Once the situation has been dealt with, the security guards involved will then need to create a report about the incident to deliver to their superiors.

These reports will help to plan for and hopefully avoid such occurrences in the future, as well as potentially serving as important evidence in any necessary legal proceedings related to the incident.

Security guards are an important part of a number of different types of situations, from the day-to-day operations of a business to the safeguarding of high-profile individuals and high-value objects.

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